Terms of Service

Last updated: December 2024

1. Agreement to Terms

By accessing or using the website and services of Foothill FireSafe-Maintenance Inc. (“FFSM”, “we”, “us”, or “our”), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Services Overview

FFSM provides wildfire mitigation services including:

  • Free property wildfire risk assessments
  • Home hardening and ember-resistant upgrades
  • Defensible space creation and maintenance
  • Gutter and roof debris cleaning
  • Fuel reduction services
  • Ongoing fire safety maintenance programs

3. Service Limitations and Disclaimers

3.1 No Guarantee of Fire Prevention

Important: Wildfire mitigation services can reduce risk but cannot eliminate it. No service, product, or modification can guarantee protection from wildfire. Recommendations may vary based on local codes, site conditions, and fire behavior.

3.2 Property Assessment

Our free assessments provide recommendations based on industry best practices and observed conditions. These assessments are not comprehensive building inspections and do not replace professional engineering or architectural evaluations.

3.3 Code Compliance

Property owners are responsible for ensuring all work complies with local building codes, fire codes, and homeowner association requirements. We recommend consulting with local authorities before beginning any mitigation work.

4. Service Agreements and Estimates

4.1 Estimates

All service estimates are valid for 30 days from the date of issue. Prices may change based on material costs, site conditions, or scope modifications.

4.2 Written Contracts

Formal service agreements will be provided in writing before work begins. These contracts supersede any verbal agreements or preliminary estimates.

4.3 Cancellation

Clients may cancel scheduled services with 48 hours notice. Cancellations with less notice may be subject to fees.

5. Payment Terms

  • Payment terms will be specified in individual service agreements
  • Accepted payment methods include check, credit card, and bank transfer
  • Late payments may be subject to interest charges
  • We reserve the right to suspend services for non-payment

6. Liability and Insurance

6.1 Our Insurance

FFSM maintains general liability insurance and workers' compensation coverage. Certificates of insurance can be provided upon request.

6.2 Limitation of Liability

To the maximum extent permitted by law, FFSM shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to property damage from wildfire events, even if services have been performed on the property.

6.3 Property Owner Responsibilities

Property owners are responsible for:

  • Maintaining a safe work environment
  • Disclosing known hazards (underground utilities, asbestos, etc.)
  • Obtaining necessary permits
  • Ongoing maintenance of implemented mitigation measures

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of FFSM or its content suppliers and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without written permission.

8. Website Use

8.1 Acceptable Use

You agree not to:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the website
  • Collect user information without consent
  • Transmit viruses, malware, or harmful code

8.2 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of external sites.

9. Privacy

Your use of our services is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.

10. Warranty and Service Quality

10.1 Workmanship Warranty

We warrant that services will be performed in a professional and workmanlike manner. Specific warranty terms will be outlined in individual service agreements.

10.2 Material Warranties

Materials used in our services may be covered by manufacturer warranties. We will pass through applicable warranties to clients.

11. Dispute Resolution

11.1 Informal Resolution

We encourage clients to contact us directly to resolve any concerns or disputes before pursuing legal action.

11.2 Governing Law

These Terms of Service are governed by the laws of the State of California. Any legal action must be brought in the courts of Los Angeles County, California.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our services after changes constitutes acceptance of the modified terms.

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

14. Contact Information

For questions about these Terms of Service, please contact us:

Foothill FireSafe-Maintenance Inc.

Email: Info@FoothillFSM.com

Website: www.FoothillFSM.com

Address: 89 W Sierra Madre Blvd #342, Sierra Madre, CA 91024

Licensed, Bonded, and Insured | License #660690

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