Privacy Policy

1. Introduction

Foothill FireSafe-Maintenance Inc. (“FFSM”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Name and contact information (email, phone number, address)
• Property information for wildfire risk assessments
• Service preferences and requests
• Communication history with our team
• Payment information (processed securely through third-party providers)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Pages viewed and time spent on our site
• Referring website addresses
• Device type and operating system

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing wildfire mitigation services and free property assessments
• Communicating with you about your requests and our services
• Sending service updates, safety information, and promotional materials
• Improving our website and service offerings
• Complying with legal obligations
• Preventing fraud and ensuring security

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information:

• With Service Providers: Third-party vendors who assist in operating our business (payment processors, email services, analytics providers)
• For Legal Compliance: When required by law, court order, or legal process
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business
• With Your Consent: When you explicitly authorize us to share your information

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us:

• Remember your preferences
• Understand how you use our website
• Improve site functionality and performance

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure server infrastructure
• Regular security assessments
• Limited access to personal information

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Do Not Track: Control tracking through browser settings

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

9. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising privacy rights

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: